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posted on February 03, 2014 12:27

'Facts, Figures and Trends' highlights performance for DHW programs

The Department of Health and Welfare’s annual program performance report “Facts, Figures and Trends 2013-2014” is now available online. The publication tracks individual program performance over the last four fiscal years for all eight divisions in the department.

Some of the highlights during the last fiscal year include:
  • Idaho Vital Records and Health Statistics was recognized as one of the top-performing state vital statistics programs in the nation.
  • Idaho’s Supplemental Nutrition Assistance Program (SNAP) has consistently remained one of the top five in the nation during the last four years for providing accurate benefits in a timely manner. On average, Idaho families receive benefits within two days of submitting an application.
  • Data analysis by the Welfare Fraud Unit has increased the number of leads of potential fraud cases from 58 in SFY 2010 to 15,500 in 2013.
  • ITSD upgraded all Windows XP computers to Windows 7, and all computers to Microsoft Office 2010.
  • Medicaid is helping lead the Idaho State Healthcare Innovation Plan (SHIP), which focuses on transforming healthcare from a volume-based system to a value-based model with improved health outcomes.
  • The 2-1-1 Idaho CareLine answered more than 158,000 calls last fiscal year, exceeding the federal government standard by answering more than 80 percent within 60 seconds.
  • Adult Mental Health served almost 11,000 people last year, with 64 percent receiving crisis services.
For more program performance trends and accomplishments, please click here.