Pocatello Offices

Horizon Plaza 1070 Hiline Pocatello, ID 83201 Hours: 8:00am – 5:00pm Monday through Friday (except holidays)
Food Stamps and other Assistance Benefits	1-877-456-1233
Children & Family Services (Child Protection Reporting (24-hour), Adoptions, Foster Care Licensing)	208-769-1515
Criminal History Unit (Background checks for individuals who provide direct care and service to program participants or individuals who may be certified or licensed by the Department)	1-800-340-1246
Regional Medicaid Services (RMS) (Nurse Reviewers, Personal Care Services, Long Term Care, Certified Family Homes, Healthy Connections, Adult Developmental Disabilities Program)	208-239-6260
Medicaid Enrollment & Assistance	1-877-456-1233

Horizon Building 1090 Hiline Pocatello, ID 83201 Hours: 8:00am – 5:00pm Monday through Friday (except holidays)
Child Support Services (Establishment of child support obligations, paternity establishment, child support enforcement, alter child support orders)	1-800-356-9868
Healthy Connections (Primary care case management program for Idaho Medicaid)	208-235-2927
Navigation Services (Provide information & assistance with accessing Health & Welfare and community resources, identify opportunities for prevention & early intervention)	2-1-1 or 1-800-926-2588
Self Reliance Benefits Program (Food Stamps, Family Medical/Medicaid Assistance, Idaho Child Care Program, Temporary Assistance for Families in Idaho (TAFI), Aid for the Aged, Blind & Disabled (AABD), Personal Care Services, Home and Community Based Services and Nursing Home Assistance)
Financial Assistance & Food Stamps Family Medical/Medicaid Services Home and Community Based Services (HCBS) Nursing Home Services	208-235-2900 208-235-2900 208-235-2900 208-235-2900

Human Development Center

421 Memorial Drive Pocatello, ID 83201 Hours: 8:00am – 5:00pm Monday through Friday (except holidays)
Developmental Disabilities Program / Infant Toddler (DD & Infant Toddler eligibility determination, early intervention services for children from birth to age three, behavioral intervention)	208-234-7900
Mental Health Services / Adult (Services for adults who have severe & persistent mental illness)	208-234-7900
After Hours Crisis Line	208-234-8685
Mental Health Services / Children (Services for children with severe emotional disturbance and their families)	208-234-7900
After Hours Crisis Line	208-234-8685