When you come to a local field office:

• We will complete an interview with you.
• We will verify your situation and information by using any information you bring or contacting appropriate parties on your behalf.
• We will give you a list of things to mail to us, if we need more information about your situation.
• We will provide you with a notice telling you what benefits you qualify for, how much of a benefit you qualify for, and when to expect your benefits, if we have everything to finish processing your application.

When you mail or fax your application:

• We will mail you an interview appointment letter if one is needed.
• We will complete an interview with you over the phone.
• We will verify your situation and information by using any information you send, contacting appropriate parties on your behalf, or giving you a list of things to mail back to us.
• We will mail you a notice telling you what benefits you qualify for, how much of a benefit you qualify for, and when to expect your benefits.