Non-Emergency Medical Transportation

Network transportation providers may call MTM at 1-888-828-1183 or email the provider help desk at tphelpdesk@mtm-inc.net with any questions about NEMT services.

Information for transportation providers, including how to join the MTM network, transportation provider requirements, training information, and resource materials, can be found on MTM's website.

If you have questions or feedback for the Medicaid NEMT Team responsible for overseeing the contract with MTM, you may complete our online feedback form, email the team at MedicaidTransport@dhw.idaho.gov, or call 1-800-296-0509.

Find information for transportation providers, including how to join the MTM network, transportation provider requirements, training information, and resource materials