Promoting and protecting the health and safety of all Idahoans
Español    Idaho.gov    About Us    Contact Us  

View Article

  
November 1, 2005
MEDICAID INFORMATION RELEASE 2005-39
TO:                       All Commercial & Agency Non-Emergent Transportation (NET) Providers
FROM:           Leslie M. Clement, Deputy Administrator

SUBJECT:     NEW CONTACTS FOR REQUESTING NON-EMERGENT Transportation Prior Authorization
NEW CONTACTS
We are making some organizational changes in order to better respond to your requests.  Beginning November 14, 2005, we will ask that you direct your requests for prior-authorization in the following manner.
 
For transportation to developmental disability and mental health services, contact:
Dori Boyle, local calls (208) 287-1172 OR long distance 1-800-296-0509 # 1172.
FAX number: 208-334-4979 or 1-800-296-0513
 
For transportation to all other non-emergent medical transportation requests and out-of-state transportation contact:
Sara Hunt, local calls (208)287-1173 OR long distance 1-800-296-0509 # 1173.
FAX number: 208-334-4979 or 1-800-296-0513
 
EXISTING BLANKET AUTHORIZATIONS
Existing blanket authorizations will remain valid regardless of the transportation coordinator they were originally submitted to.
 
GRACE PERIOD
These changes will take effect on November 14, 2005.  The Division will allow a two-week transition period after that date. If you send the wrong type of request to the transportation coordinators within the transition period, the request will be accepted, however, instructions will be sent to you regarding the person it should be directed to in the future. After the transition period, your request will be returned to you without being processed.  It will be your responsibility to re-send the requests to the correct coordinator within 24 hours.
If you have any questions regarding this information release, please contact the appropriate Transportation Coordinator listed above. Thank you for your continued participation in the Idaho Medicaid Program.
IDAHO MEDICAID PROVIDER HANDBOOK
This Information Release is incorporated into the current Idaho Medicaid Provider Handbook.
LMC/SD/my